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FAQs, quick fixes, and official info on every feature.
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Subscription and Account
Our system is fundamentally designed for team management, making it impossible to purchase a single-user subscription.
Sometimes the payment system takes longer than expected to process information. If you have paid for the subscription and still lack access to the application, please contact our support team via email for assistance.
Team Management and Invitations
If there were issues with sending the invitation or with the employee joining the team, please contact us directly from the email address that owns the account. Inform us which user should be added, and we will be happy to assist.
Yes, you can change the email address without risking the loss of completed projects. Please contact our support team directly to initiate this process.
Design and Calculations
A detailed description of the application's functionalities is provided in the documentation on our website. To see if our software meets your expectations, we encourage you to take advantage of the free 7-day trial period. No credit card is required to use the trial.
Yes, energy storage can be included in any project. Besides storage, you can also include components such as electric vehicles.
EasySolar allows you to create your own component database. Once entered, the technical data of a panel or inverter can be used in many subsequent projects.
Yes, it is possible. You need to save the DWG file as a JPG and then upload it in this format to the EasySolar application.
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